Refund & Returns Policy

Refund & Returns Policy

7-Day Customer Satisfaction Guarantee

We take immense pride in the craftsmanship of our handmade Swat woodcraft pieces. If for any reason you are not completely satisfied with your purchase, you may request an exchange or return within 7 days of delivery.

Transit Damage Protection

In the rare event that an item arrives damaged or broken during transit, simply message us on WhatsApp with photos within 48 hours of receiving the parcel. We will immediately dispatch a free replacement or issue a full refund with no extra cost to you.

How to Initiate a Return

Contact us via WhatsApp at +92 346 5287366 or email info@swatorigin.com with your order details. Our team will guide you through the quick and simple return process.